Opulence.
Cybersecurity

Security Awareness Training

Role-based training and phishing simulations that reduce human risk and prove it.

Most breaches start with a person: a clicked link, a shared password, an invoice that looked right. Awareness training reduces that risk when it is relevant to the person's role, repeated and measured. We build programmes that people find useful rather than tedious, and we report the trend.

Phishing simulations are run to teach, not to trap, with immediate feedback and coaching rather than blame.

How we're different
  • Content is built from real incidents we have seen, not stock scenarios.
  • We measure reporting rate as well as click rate, because reporting is the behaviour that saves you.
  • Developer and executive modules are written by people who test systems and brief boards.
Who this is for
  • A bank, airline or retailer with thousands of staff across shifts, languages and roles.
  • A finance function that approves payments and has been targeted by invoice fraud.
  • A group whose annual e-learning is completed and forgotten.
Signals you need this now
  • Phishing click rates are unknown or measured once a year.
  • A recent incident began with a credential or an approved payment.
  • Developers and executives receive the same module as everyone else.
  • Auditors ask for training evidence and the records are incomplete.
Scope of work

What is included.

  1. 01

    Curriculum design

    Role-based modules for staff, managers, finance, developers and executives.

  2. 02

    Training delivery

    Live sessions, short e-learning and micro-content on a schedule.

  3. 03

    Phishing simulations

    Realistic campaigns with graded difficulty and instant learning moments.

  4. 04

    Targeted coaching

    Follow-up for high-risk roles and repeat clickers, handled respectfully.

  5. 05

    Measurement

    Quarterly scorecard on click rates, report rates and training completion.

Method

Four steps, no surprises.

  1. 01

    Baseline

    Initial simulation and survey to measure the starting point.

  2. 02

    Design

    Curriculum and simulation calendar by role.

  3. 03

    Run

    Training and simulations delivered on schedule with coaching.

  4. 04

    Report

    Quarterly scorecard and programme adjustments.

How the engagement runs

From first meeting to steady state.

  1. 01Weeks 1 to 3

    Baseline

    Initial simulation and survey measure the starting point by role and location.

  2. 02Weeks 4 to 6

    Design

    Curriculum, simulation calendar and coaching approach agreed with HR and communications.

  3. 03Month 2 onwards

    Run and report

    Training, simulations and coaching delivered on schedule with a quarterly scorecard.

What we measure
  • Phishing simulation click rate by role and over time.
  • Report rate on simulated and real phishing.
  • Training completion by role within the agreed window.
  • Size of the repeat-click population after coaching.
Who is on the engagement
  • Awareness programme lead
  • Security trainer
  • Phishing simulation specialist
  • Reporting analyst
Deliverables
  • Baseline risk report.
  • Role-based curriculum.
  • Training sessions and e-learning access.
  • Phishing simulation results.
  • Quarterly scorecard.
Engagement terms

Awareness programmes run as an annual retainer sized by headcount, including platform, content and quarterly reporting. A one-off baseline and workshop package is available as a fixed-scope engagement of two to four weeks for organisations that want a measured starting point before committing to a programme.

FAQ

Security Awareness Training, in plain terms.

KnowBe4 or an equivalent, chosen for your size and language needs. The platform is included in the retainer.

Not when they are framed as practice and followed by coaching. We never publish individual results and we brief managers on tone.

Yes. Secure coding modules built around the issues we find most in penetration tests.

Yes. The programme produces the completion records and evidence that ISO 27001, SOC 2 and NIS2 expect.

Next step

Ready to talk about security awareness training?